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Privacy Policy

Privacy policy BonaBona Toys & Gadgets

On May 22nd 2018 this page has been updated.

About our privacy policy

Albstone cares deeply about your privacy. That’s why we process data required exclusively for (enhancing) our service and we handle information that we have collected about you and your use of our services carefully. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Albstone. The starting date of these conditions is 14/05/2018, publishing a new version will void the validity of all previous versions. This Privacy Policy describes which information about you is collected by us, what these data is used for and with whom and under which conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and which rights you have with regard to the personal data you provide us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data are transparent.

Webshop software

Woocommerce

Our webshop has been developed with software from WooThemes. Personal data that you make available to us for the benefit of our services will be shared with this party. WooThemes has access to your data to provide us (technical) support, they will never use your data for any other purpose.

WooThemes is obliged, based on the agreement that we have with them, to take suitable security measures. WooThemes uses cookies to collect technical information concerning your use of the software, no personal data is collected and/or stored.

Webhosting

TransIP

We purchase web hosting and e-mail services from TransIP BV. TransIP BV processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. TransIP BV has appropriate technical and organizational measures taken to prevent loss and unauthorized use of your personal data. TransIP BV is obliged to observe secrecy on the grounds of the agreement.

E-mail and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for their own purposes. At the bottom of every e-mail sent automatically via our website you will see the ‘unsubscribe’ link. You will no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that give insight whether e-mails are opened and read. MailChimp reserves the right to use your data for further improvement of services and to share information with third parties in that context.

TransIP BV

We use the services of TransIP BV for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. TransIP BV does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Mollie and PayPal

We use the Mollie and PayPal platforms to handle (part of) the payments in our webshop. Mollie and PayPal process your name, address and residence details as well as your payment details such as your bank account or credit card number. Mollie and PayPal have taken appropriate technical and organizational measures to protect your personal data. Mollie and PayPal reserve the right to use your data to further improve their service and to share (anonymised) data with third parties in that context. All the above mentioned safeguards regarding the protection of your personal data also apply to the parts of Mollie’s and PayPal’s services for which they engage third parties. Mollie and PayPal will not retain your data any longer than permitted by legal terms.

Review

WebwinkelKeur

We collect reviews via the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur, you are obliged to enter your name and e-mail address. WebwinkelKeur will share this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on their own website. In some cases, WebwinkelKeur may contact you to ask for an explanation of your review.

In case we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review.

WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, we have given permission to WebwinkelKeur for this. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information exclusively for the purpose of executing the agreement. In the case that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL uses this information exclusively for the purpose of executing the agreement. In the case that DHL engages subcontractors, DHL will also make your data available to these parties.

GLS

If you place an order with us, it is our job to have your package delivered to you. We use the services of GLS for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with GLS. GLS uses this information exclusively for the purpose of executing the agreement. In the case that GLS engages subcontractors, GLS will also make your data available to these parties.

TNT, UPS, DPD

If you place an order with us, it is our job to have your package delivered to you. We use the services of TNT, UPS and DPD for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with TNT, UPS and DPD. TNT, UPS and DPD use this information exclusively for the purpose of executing the agreement. In the case that TNT, UPS and DPD engage subcontractors, TNT, UPS and DPD will also make your data available to these parties.

Invoicing and accounting

Quick Sale

For keeping records of our administration and accounting we use the services of Quick Sale. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. Quick Sale is obliged to observe secrecy and will treat your data confidentially. Quick Sale does not use your personal data for purposes other than those described above.

External sales channels

Google Shopping

We sell (part of) our articles via the Google Shopping platform. If you place an order via this platform, Google Shopping will share your order- and personal details with us. We use this information to process your order. We treat your information confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of processing

We only use your data for the benefit of our services. This means, that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date – other than at your request – we will ask you explicitly for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations.

These third parties are all bound to secrecy, based on the agreement between them and us or an oath or legal obligation

Automatically collected data

Data automatically collected by our website is processed with the aim of improving our services. This information (eg your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigation

In some cases Albstone can be held on the basis of a legal obligation to share your data in connection with government tax- or criminal investigation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us

Storage terms

We keep your information as long as you are our customer. This means that we store your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a forgetting request. On the basis of applicable administrative obligations, we have to keep invoices with your (personal) data, we will store this data for as long as the applicable term runs.

However, employees no longer have access to your customer profile or documents that we have produced in connection with your assignment.

Your rights

Based on the applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data that are processed by or on behalf of us. Below, we explain which rights these are and how you can invoke these rights.

In principle, in order to prevent abuse, we will send duplicates and copies of your data exclusively to the e-mail address known to us. In case you wish to receive the data at another e-mail address or for example by mail, we will ask you to identify yourself. We keep records of completed requests, in case of a forgetting request we administer anonymous data. You will receive all duplicates and copies of data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You have the right at all times to inspect the data related to your person or that can be traced back to you that we process or have processed. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, including the category under which we have stored this data, to the e-mail address known to us.

Right of rectification

You have the right at all times to have the data related to your person or that can be traced back to you that we process or have processed, adjusted. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.

Right to restriction of processing

You have the right at all times to limit the data related to your person or that can be traced back to you that we process or have processed. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the e-mail address known to us that the data will no longer be processed, until you cancel the restriction.

Right of transferability

You have the right at all times to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you duplicates or copies of all information about you that we have processed or that have been processed by other processors or third parties on behalf of us on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, since the secure linking of data files can no longer be guaranteed.

Right of objection and other rights

You have the right to object to the processing of your personal data by or on behalf of Albstone. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make duplicates and/or copies of data that we process or have made available to you and then discontinue the processing permanently.

In addition, you have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our privacy contact person.

Cookies

Google Analytics

Via our website, cookies from the American company Google are placed as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

Cookies of third parties

In case that software solutions from third parties use cookies, this is stated in this privacy declaration.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy has consequences for the way we process already collected data relating to you, we will notify you by e-mail.

Contact details

Albstone/ BonaBona Toys & Gadgets
Poldermolen 33
1622 KR  HOORN
The Netherlands
T. (+31) 229-506312
E info@bonabonatoys.com

Privacy contact person

Tèuta Kraaijvanger- Bilani

De waardering van bonabonatoys.com bij Webwinkel Keurmerk Klantbeoordelingen is 9.0/10 gebaseerd op 69 reviews.

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