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Our Services

Communication

Our Team is always available to answer your questions regarding our products or our services, by mail or by phone. Our response time is within 24 hours!

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Secure Payment

Our site is secure. During the payment process you'll be redirected to a secure page where sensitive information is protected and visible only to you. 

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Reflection Period

In case you change your mind and, for any reason at all, don't want the product any more, you have the right to return the purchased product within 14 days, counting from the moment of delivery. For our cooling-off policy, please click the link below.

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Delivery

We strive to deliver our orders within 4 working days within the Netherlands. For international delivery, the customer should take into account that delivery might take a bit longer. Based on our experience, delivery time is max. 10 working days.

 

 

 

Store Credit

For every € 100,- (incl. VAT) spent in our webshop, you'll save € 5,- Store Credit  automatically. No additional handling is required. Your store credit will be updated automatically and available for your next purchase.

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Shipping

We ship to the majority of West-, Middle- and East European Countries as well as the U.S.A. and Canada. You want to find out if we ship to your country? Go to checkout and fill out your address at shipping information. You can also get more information by clicking the link below:

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Warranty

With most of our products we provide 2 years warranty. Usually, this is mentioned on the specific product page. Should this be the case, you need to keep your purchase invoice, as it is the necessary document to claim this right. For our warranty policy please click the link below to our Terms & Conditions.

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Payment Processing

 We support the basic payment methods! You can proceed with your payment by using PayPal, Visa, iDeal (for dutch customers), Bitcoins, SOFORT banking and Bank Transfer. We do NOT support After Pay. In exceptional cases we agree in afterwards payments.

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Need more information?

Why not visit our contact page, we would love to chat with you!

 

De waardering van bonabonatoys.com bij Webwinkel Keurmerk Klantbeoordelingen is 9.6/10 gebaseerd op 43 reviews.

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